IP Location API, LLC Returns Policy

Last updated: May 7, 2020.

We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.

If you’re looking to return or exchange your order, we offer returns within 5 days of purchase. You can return your product for a refund to the original payment method.

Please note: API usage may not exceed 10,000 API hits after payment when requesting a refund.

Return Process

To return an item, visit https://ip-location-api.com/contact with your Order Number and return reason and our support team will be happy to assist you with the next steps.

Refunds

After receiving your item/s and inspecting the condition, we will process your refund or exchange. Please allow at least 30 days from the receipt of your item/s for your return to be processed.

Questions

For questions relating to our returns policy, please contact us at support@ip-location-api.com

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